Reviews
What our customers think about LALU
• May 12, 2025
“I love cars and every year on my birthday, I treat myself to renting a high-end luxury vehicle—and I always go with LA Luxury Car Rental. Adam and Fathima are truly outstanding. They make the entire process easy, smooth, and incredibly convenient. From booking to drop-off, their professionalism and attention to detail never disappoint. The car is always in pristine condition, and the customer service is second to none. If you’re looking for a luxury rental experience you can count on, I highly recommend LA Luxury Car Rental.”
• May 4, 2025
“My first time renting from LA luxury and I was extremely impressed. Everyone is very friendly and the process is very easy. I’m very happy and they have very good rates. I would highly recommend LA luxury based on customer service, vehicle description and how polite everyone is. Thank you Adam for your courtesy, will be back soon.”
• May 3, 2025
“LA Luxury Car Rental is the BEST!!!!! The customer service is awesome and the owners are GREAT people to work with—I will ALWAYS look to them for luxury car rentals—THANK YOU AGAIN”
• Dec 10, 2024
“They may be small, but they are awesome! Rented the 2011 Range Rover Supercharged in December 2024. It is the oldest car in their fleet, had lots of dings and scratches for a 13-year-old vehicle, and tires were dry rotted on the sidewalls. Don’t get me wrong, it was a nice vehicle, but you get what you pay for (one of the lowest rates in their fleet). Working with LA Luxury Car Rental was awesome. Fathima was super quick and responsive over the phone. They do make you deposit a $1,000 REFUNDABLE security deposit, which I already have received back after a day from returning the car. I even paid for additional miles (they give you 300 free miles), but did not pass the 300 mark, and they were even able to refund me for the mileage that I paid for that I did not use, which was a huge plus! Outside area wasn’t super promising but I wasn’t going to let that change my mind on using this rental company. Vehicle came with full tank and they ask for full tank when returning. I recommend renting from this company if you are under 25 years old, they do charge a younger driver fee, but it isn’t outrageous. Looking forward to renting from this company again!”
• Aug 1, 2023
“Rented a 911 turbo. Fantastic experience and very easy pick up/drop off!! Definitely sold on getting a 911…when I can afford one 😂 …”
• Jul 2, 2023
“We took the Bentley convertible for a day to drive the coast. It was a wonderful experience. The car was beautiful and spotless. I would definitely use LA luxury car rental again!”
• Jun 19, 2023
“I rented a Gwagon for my husband for Father’s Day weekend and it was the best experience ever! Fathima was so professional and really helpful to make sure all details of rental was done and scheduled correctly. She gave me options of which vehicles were available and was very patient. Picking up the vehicle was a smooth transition. Adam and Ahmed were very helpful, knowledgeable and courteous explained all the features on the car I was renting. I highly recommend LA luxury rentals I will be using them again for sure!”
• Nov 5, 2022
“Rented a G-Wagon from them and fell in love with the car. Car was in perfect condition when picked up, customer service is phenomenal. They even let me put my car seat in so my daughter could ride with us for my wife’s bday dinner. I highly recommend the company and will be contacting them again to rent for my next special occasion.”
• Aug 12, 2022
“Great customer service and super easy to work with! Car was as described, and the delivery and pickup were flawless. Would highly recommend to others and will be using them again for any car rental I need in LA!”
“In a city full of flashy cars, this is one of the only Huracan 610s — and there’s nothing like the original!”
“Really easy to deal with and a great car exactly as advertised I’ll definitely rent again!”
“Super fun car to drive up the coast”
“Lalu is great. Strongly recommend renting any car from them”
“Pick up and drop off was super easy. They had said they clean the car but it wasn’t that clean. I actually had to wash it myself again and clean the inside before I took it out with my guests . Other than that the car ran fine.”
“Car was clean and good shape. It had a problem at 9pm many miles from Owner and they quickly drove to us to solve the problem. Very good service.”
“Great car and renter. Enjoyed the experience and would rent from again.”
“Very professional and understanding. The car was awesome!”
Adam was super friendly and helpful throughout the entire reservation. Smooth transaction on both ends. I would definitely recommend renting from the Lalu team!”
“Anisa was the most delightful human being to work with! The car was delivered on time, in perfect condition and she was so helpful. She was flexible in our return site and she did everything to give us the best experience. I work in the private luxury business and I will be back to work with Exclusive Car Rental again! “
“I was very pleased with the overall experience with Exclusive Car Rental. Fast, responsive and friendly customer service. My husband and I couldn’t be happier with the company and the car itself. 5-star experience! “
“Lalu was very flexible with my drop off and pick up. Car was super clean and fun to drive.”
“Was very easy and car ran great”
“This was my first experience with Lalu and I loved the service provided by Adam and Fathima. The whole process was super smooth, easy to communicate with both at all times, and very accommodating. The car was impecable, I’ll definitely rent from them again. Thanks!”
“Smooth transaction. Great to work with!”
“The Mini was great car and fun to drive.”
“Adam was great to work with. Car was super clean and amazing. Will definately come to him again.”
“Very easy to communicate with and very easy pick up and drop off process. 2nd time renting with Adam and I’ll be back”
“Excellent! All three of the people I spoke with are very nice, helpful, and friendly. The whole experience was very convenient and quick! A real time saver. The car was very clean, fully fueled and in great condition. I plan to be a repeat customer of theirs.”
“Excellent rental experience with wonderful responsive hosts. Beautiful & immaculate car! Thank you Exclusive Car Rental! Thank you Mr. and Mrs. Tar”
“I can’t thank Exclusive Car Rentals enough! They were so kind and helpful during this process. The car was absoutely stunning and I would definitely be renting from them again sometime soon!”
“Great car, great service. The vehicle was delivered to LAX as arranged. Only glitch was drop off at SFO as the Valet there was not expecting the drop off, but we got it was taken care of. “
“Super enjoyable experience with a very friendly company. Zero problems. Looking forward to renting again. “